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Standard Operating Procedures

Case Management Standard Operating Procedures for Child Programming in Uganda

This toolkit builds on Ugandan experience and lessons identifying, enrolling, supporting, and graduating vulnerable children and families out of program support.

Family Case Management: A handbook for family case managers

This handbook is designed for the outreach workers involved in HIV care and support program in India. It details out the roles and responsibilities of Family Case Managers in addressing the wide array of health, psychosocial, nutrition, food security and education needs of the vulnerable children...

National Case Management System for the Welfare and Protection of Children in Zimbabwe

The purpose of this document is to provide a framework for implementation of the National Case Management System (NCMS) for the care, protection and welfare of children in Zimbabwe. It includes core concepts and principles, standard operating procedures, and forms applicable in similar contexts.

A Handbook for Case Management in Child Protection: A resource guide for multi-sectoral case management agencies in Uganda

The aim of the Handbook is to help to standardize practice in child protection case management in Uganda. It takes the practitioners through various stages of case management from case identification to case closure.

Good Practices in Case Management - How your OVC program can be ready for a site improvement monitoring system (SIMS) assessment

This document includes a variety of tools, forms and other resources used in the Site Improvement Monitoring System (SIMS) toward strengthening the quality of services delivered to people affected by HIV.

Child Protection Case Management Operations Manual

This Manual includes background information, standard operating procedures with documentation tools and job aids on case management. It aims to support social workers from the Ministry of Gender Equality and Child Welfare in Namibia in their daily work to effectively support vulnerable children and...

Case Management Framework: Specialist Homelessness and Domestic and Aboriginal Family Violence Services

This framework promotes the case management approach prioritizing the support of clients to obtain long-term housing and addressing life circumstances that have led to homelessness and/or the risk of homelessness in South Australia.

Case Management Practical Guide

A standard version of case management methodology for social service workers providing services to families and children in Moldova

Case Management in Child and Family Support Center (PDAK)

This resource book aims to introduce the PDAK Child and Family Support Center as a childcare paradigm shift from institutionalization toward family-based and alternative care. It focuses on the strengthen of professional social workers in providing social services with the best interests of...

Child Protection Case Management Framework

This framework has been developed with the aim of providing standard procedures, assessment and planning tools, and guidance in the delivery of case management services. As Malawi moves forward to build a holistic child protection system, case management will serve as a core anchor and a mobilizing...

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