Child Protection Case Management Guidance for Remote Phone Follow-up in Covid-19

This document is intended to support case workers through Child Protection (CP) Case Management processes during the COVID-19 outbreak response in Lebanon. CP case management is normally a long-term process which can take several months depending on the unique needs of the child, their coping mechanisms and support system. In emergencies, numerous challenges can be faced by CP case workers to provide face-to-face emotional support, in children and their families accessing services in a timely manner. In such circumstances, new incidents of child abuse, neglect, violence and exploitation, can be further exacerbated by the absence in person support to the child, as well as other much needed services.