Human Services Management Competencies

This document specifies and details competencies with performance indicators necessary to successfully manage human services organizations through the following four domains: Executive Leadership, Resource Management, Strategic Management and Community Collaboration. These domains and the competencies therein are intended to be a framework for describing the skills necessary for the successful management of both public and private human service organizations. The competencies also serve as a checklist, allowing for self-assessment and as a supervisor or peer assessment tool to identify criteria for selecting and developing managers.