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Case management

Case management

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

What does Effectiveness Mean? A qualitative assessment of two child protection systems

Interviews conducted with child protective services administrators and workers show that they are unaware of empirical evidence to support effectiveness and are unable to determine how to measure effectiveness. This article suggests collecting quality data and partnering with systems, such as...

Making Social Work Work

This report provides an overview of the role of professional social workers in relation to children without parental care (CWPC). It outlines the approaches to and the functions of social work across resource constrained countries. From this study the report provides a typology of the range of...

Children in Immediate Danger: Emergency removals in Finnish and Irish child protection

This paper presents a qualitative analysis of front‐line practices regarding emergency removals in Finnish and Irish child protection. It examines how the responses to children's immediate danger are framed by legislation and how front‐line practitioners assess the child's situation and make...

Family-Centered Casework Practice

A family-centered approach to casework practice involves helping families with children strengthen family functioning and address challenges that may threaten family stability. Focusing on strengths begins with the family assessment and should continue throughout the case planning and management...

How to Engage Care Leavers in Care Reform

This guidance was developed for anyone wanting to engage, collaborate or advocate for care leavers.

Promoting Successful Transitions Beyond Institutional Care: A programme-based service delivery model linked to a case management system

This paper reports on findings from an evaluation study of two institutions providing transition programmes to adolescent girls transitioning from institutional care in Zimbabwe. The study sought to determine gaps between the actual services being delivered and the expected performance standards,...

A Call to Action: Reimagining Social Work Practice with Unaccompanied Minors

This article is a call to action for social workers who may now encounter unaccompanied minors (UAM) for the first time in their practice. Recommendations include providing education to parents and caregivers about UAM’s rights, U.S. laws and regulations, and service availability; building trust...

Safety and Security Toolkit: Strengthening the implementation of HIV programs for and with key populations

This toolkit was designed for use in hostile environments; for example, where members of key populations are criminalized and face elevated levels of stigma, discrimination, and violence

Child Protection in Families Experiencing Domestic Violence

Research shows that children exposed to domestic violence are at increased risk of being abused or neglected.

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