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Monitoring and evaluation

Enhanced Supervision Approaches: Landscape Analysis

Defined as “a broad set of supervisory interventions that improve provider performance through team-based learning approaches, including supportive supervision, the use of checklists, and in-person visits,” enhanced supervision is estimated to have the highest potential impact of all health systems...

MESH-QI Implementation Guide: Mentorship and Enhanced Supervision for Healthcare and Quality Improvement

This guideline describes how to implement Mentorship and Enhanced Supervision for Health Care and Quality Improvement, or MESH-QI, programs to improve quality of care, data collection, on-site education and clinical mentoring, as a model for Health Systems Strengthening. With a focus on the health...

Supervision of Social Work Practice in North-Eastern Romanian Rural Areas

In this article, authors highlight the importance and need for supervision in social work services in rural areas, as well as the correlation between the perceived need for supervision and the roles of the supervisor within these services.

Guidelines on Assessing the Best Interests of the Child

One of UNHCR’s key priorities is to protect and promote the rights of all children falling under its mandate. In order to achieve this, UNHCR and its partners must support the strengthening or establishment of comprehensive child protection systems. A best interests determination (BID) describes...

Quick Guide to the New 2018 Guidelines on Assessing and Determining the Best Interests of the Child

UNHCR has updated its Guidelines on Assessing and Determining the Best Interests of the Child (Best Interests Procedure (BIP) Guidelines). The BIP Guidelines combine a conceptual framework of the best interests of the child with field-driven, operational guidance to provide one consolidated,...

Monitoring Child Protection within Humanitarian Cash Programmes

This study intends to inform the development and piloting of new approaches to integrating child protection concerns into multi-purpose cash monitoring frameworks.

Indicator Matrix and Guidance for Monitoring and Evaluating Programs Serving Orphans and Vulnerable Children

This indicator matrix maps the current required PEPFAR orphans and vulnerable children (OVC) indicators and complements them with additional recommended foundational, process, output, and outcome indicators and the newly established PEPFAR global OVC graduation benchmarks. 

A Voluntary European Quality Framework for Social Services

This voluntary European Quality Framework aims to develop a common understanding on the quality of social services within the EU by identifying quality principles that these services should fulfil. Moreover, by proposing a set of methodological guidelines, the Quality Framework will also help...

Resource Compendium for Integration of Early Childhood Development into Programs for Children Orphaned or Made Vulnerable by HIV

This compendium includes various tools, visuals, tips and suggestions for how they can be applied through clinical health care, family case management and home visits, early childhood education and parenting programs.

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

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