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Human Services Management Competencies

This document specifies and details competencies with performance indicators necessary to successfully manage human services organizations through the following four domains: Executive Leadership, Resource Management, Strategic Management and Community Collaboration. These domains and the...

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

Supporting Community-Led Child Protection: An online guide and toolkit

Supporting community-led action requires a different skill set than needed for top-down approaches. The tools are designed to help begin the process of acquiring these skills. The Toolkit consists of four sections, for each of the four major skill sets involved: facilitating, training, learning,...

Inter-European Social Workers’ Mobility within a Dynamic Social Work and Immigration Policy Context: A case study of England

This article reviews the fast-moving social work and immigration policy context and the role of inter-European social workers, using England as a case study of destination. Based on registration data of non-UK qualified social workers (2003–2017), a survey of 97 stakeholders from 27 European Union...

Handbook on Counselling and Psychosocial Care for Children and Adolescents Living with and Affected by HIV in Africa

This handbook provides a comprehensive guide for providers who work in counselling and psychological care of children and adolescents. It includes information on mental health; child protection; counselling and communication; disclosure; transition of care; support systems; and monitoring and...

Change and Implementation in Practice

Implementation science literature emphasizes the importance of teaming—the process of working together as a team, including understanding how teams are formed and how they function. This brief can help child welfare agency leaders, managers, and stakeholders build teams to guide the change and...

Supporting the Early Childhood Workforce at Scale: Community health workers and the expansion of first 1000 days services in South Africa

Well-supported para-professionals, including CHWs and other home visitors, can be effective partners in addressing health inequities, but training, skills and functions should be clarified and training aligned.

INSPIRE: Seven strategies for ending violence against children

INSPIRE: Seven strategies for ending violence against children is an evidence-based technical package to support countries in their efforts to prevent and respond to violence against children aged 0-17 years.

A Changing Child Welfare Workforce: What characteristics are valued in child welfare?

Although the child welfare workforce in Ontario attended to an estimated 125,281 child maltreatment investigations in 2013, little is known about the skills, education, and experiences of these investigating workers. This study examined data from five cycles over twenty years of Ontario Incidence...

Child Protection Resource Pack: How to plan, monitor and evaluate child protection programmes

The purpose of this resource pack is to strengthen the evidence base of child protection through clear and practical guidance for improved planning and M&E practices and documentation of good practices and lessons learned, in line with the main approaches in UNICEF’s Child Protection Strategy (...

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