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In-service training

Combining Training with Job Security to Improve the Quality of the Childcare Workforce

This country brief from the Philippines analyzes nationally supported training efforts to improve the knowledge and skills of personnel, as well as local efforts to address working conditions and job security.

Professionalizing the Workforce Supporting Infants and Toddlers from Birth to 3

This country brief from Ecuador highlights the government’s approach to professionalizing childcare center and home visiting workers with pre- and in-service training that emphasizes theoretical knowledge and practical skills.

Child Welfare Caseworkers and Children with Developmental Disabilities: An exploratory study

Children with developmental disabilities are overrepresented in the child welfare system. Although caseworkers play a key role in ensuring that the special needs of these children are met, little is known regarding caseworkers’ knowledge about, exposure to, and comfort with people with...

Building on Promising Practices to Protect Children in Migration Across the European Union

This paper highlights five practices from within the EU, all of which illustrate promising responses to protecting children in migration. The practices include reception and care arrangements, procedural safeguards to support and assist children and ways to improve the identification of durable...

Key Considerations in Establishing a National Association for Child and Youth Care Workers

These guidelines were produced by four national professional associations for child and youth care workers in Africa to encourage others to undertake a similar process in other countries toward professionalization, regulation and growth of child and youth care work. These guidelines provide an...

Guidelines to Strengthen the Social Service Workforce for Child Protection

These guidelines are informed by evidence of ‘what works’ and lessons learned in the field.

Child Welfare Caseworkers and Children with Developmental Disabilities: An Exploratory Study

Although caseworkers play a key role in ensuring that the special needs of these children are met, little is known regarding caseworkers’ knowledge about, exposure to, and comfort with people with developmental disabilities. In this exploratory study, local county caseworkers were asked to self-...

Five Steps to a Stronger Child Welfare Workforce

This publication outlines five clear steps that child welfare agency leaders can take to build and maintain a strong, stable frontline workforce.

Human Services Management Competencies

This document specifies and details competencies with performance indicators necessary to successfully manage human services organizations through the following four domains: Executive Leadership, Resource Management, Strategic Management and Community Collaboration. These domains and the...

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

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