Social Service Workforce Webinar Series
(This webinar has already been held. A summary and recording have been posted here.)
Supporting the Social Service Workforce:
Tools for attracting and retaining workers in underserved areas
Thursday, August 8, 2013
9:00 am EDT - 10:30 am EDT
Supporting the social service workforce is, in many ways, the most neglected component of social service workforce strengthening. We all understand the importance of planning and financing the workforce and training and developing the workforce. But once we have recruited and trained workers, how do we keep them on the job, happy, and performing to the best of their ability? What attracts, retains, and satisfies health workers and teachers is not very different from what attracts, retains and satisfies social service workers. Many of the tools, resources and initiatives used to increase retention and improve job satisfaction of workers in other fields can be applied to the social service workforce. During this webinar, we will hear from two colleagues engaged in efforts to attract and retain health workers, particularly in rural and disadvantaged communities.
Dr. Carmen Dolea, of the Health Systems Policies and Workforce division of the World Health Organization, will discuss Global Recommendations for increasing access to health workers in remote and rural areas through improved retention.
Wanda Jaskiewicz, CapacityPlus Senior Team Leader, Global Leadership and Health Workforce Effectiveness at IntraHealth International will present on the use of the Rapid Retention Survey Toolkit in Laos to help determine the relative importance health workers place on different job characteristics and predict their decision-making about job postings.
For more resources related to retention of social service workers, please visit our resource database here.
This webinar is supported by PEPFAR/USAID and CapacityPlus.