This document represents the work of the Global Social Service Workforce Alliance Case Management Interest Group.
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This participant’s handbook relates to Module 3 of the Government of Rwanda’s Tubarerere Mu Muryango (TMM) training programme. It is for Child Protection and Welfare Officers who work directly with children and families on reintegration of children, including children with disabilities from residential institutions.
This training package is primarily for Government of Rwanda’s Child Protection and Welfare Officers who work directly with children and families on reintegration of children (including children with disabilities) from residential institutions.
This Facilitator’s Guide is for use by the varied workshop facilitators, including national and county trainer of trainers from the Department of Children's Services, and trained staff from other care reform partners. This guide is to be used together with the training agenda, PowerPoint slides, the Caseworker’s Guidebook and the Caseworker’s Toolkit for reintegration toolkit and the small group activity handouts.
This toolkit is intended as a job aid for case worker's and includes sample forms for assessment, consent, placement and monitoring. The development of this Guidebook has been largely informed by the National Child Protection Case Management and Referral Pathway Guidelines in Kenya, the Guidelines for the Alternative Family Care of Children in Kenya, the case management model developed by 4Children [Coordinating Comprehensive Care for Children] Uganda’s Keeping Children in Healthy and Protective Families project and the MWENDO [Making Well-Informed Efforts to Nurture Disadvantaged Orphans &
This Guidebook is intended to help in determining the course of action, streamline the process, and standardize the way state and non-state service providers promote family- and community-based care and protection for children outside of parental care. The intention in developing this package is to provide a general framework of agreed principles, considerations, steps, and procedures, along with a vital road map for effective case management that leads to successful reintegration of children back into families or communities.
ZAMFAM used the case management approach which tracks the beneficiary from identification to graduation. The case management cycle involves a ZAMFAM methodology of scaled up community engagement from the first step of orphans and vulnerable children (OVC) identification, followed by assessment, case opening, child and family support planning, support and referral services, monitoring and review and case closure.
Electronic case management systems streamline the reporting of OVC indicators, provides greater visibility and accountability for partners, and allows service providers to monitor program performance and outcomes. An electronic case management system is proven to be effective in storing key beneficiary information, tracking routine supporting service data, and tracks the progress towards completion of an individual’s care plan.
This document aims to support in determining feasibility of permanent placement and expedite family-based care in families in which children were placed quickly and without proper preparation during COVID-19 lockdown. The goal is for children to remain in their placement after the lockdown ends, if possible, or move to other family placement such as kinship or foster care as appropriate. That means completing the paperwork/procedures for placement, and avoiding readmission to child care institution (CCI) after lockdown ends.
This guidance should be considered for:
1) Children who live with their family or other family environment within a community setting, who may be vulnerable, or at-risk of separation. This could also include siblings of a child who lives in residential care.
2) Children who have been recently reunified with their families from residential care including children who were rapidly exited from residential
care facilities due to the COVID-19 pandemic.
High risk cases might require home visits or individual follow up in-person and most vulnerable children and families during the outbreak will require social support implying personal interactions. In some cases, it might be possible to do so rremotely, but in other situations, such measures might be impossible.
Child Protection Case Management is part of the essential services that cannot be stopped suddenly but that requires gradual adaptation to the new emergency. This document builds on existing response action from several countries and case management task force agencies. It provides guidance to adapt Child Protection Case Management interventions to the new COVID 19 pandemic and better understand the important role of Child Protection actors in the emergency.
This guidance note focuses on how to explain concepts around how to take safety precautions to protect others and yourself. The information in this guidance is to be utilized whilst doing case management follow-up in person or remotely.
This document is intended to support case workers through Child Protection (CP) Case Management processes during the COVID-19 outbreak response in Lebanon. CP case management is normally a long-term process which can take several months depending on the unique needs of the child, their coping mechanisms and support system. In emergencies, numerous challenges can be faced by CP case workers to provide face-to-face emotional support, in children and their families accessing services in a timely manner.
This guidance provides a short overview of the CP risks associated with disease outbreak. It also provides practical steps and actions for child protection case management actors to follow in order to prepare for the impacts of disease outbreak and the subsequent impact to access to children and their caregivers in and outside of IDP and refugee camps, based on the scenario that access may become limited by measures taken to prevent and control the spread of infectious disease.
This technical guidance aims to support Child Protection agencies providing case management services in the humanitarian response in Somalia to be prepared and to adapt their interventions in response to the COVID-19 outbreak. The document outlines five priority areas for case management agencies will need to focus on during this time: awareness, referral pathways, case management of cases, family separation and alternative care, and capacity building/training of workers.
This note aims to provide practical support to Gender-Based Violence (GBV) practitioners to adapt GBV case management service delivery models quickly and ethically during the current COVID-19 pandemic. Given the increase in reports of GBV, ensuring that women and girls can access GBV support services remains a critical and lifesaving activity. At the same time, maintaining the health and wellbeing of GBV case workers and contributing to rigorous efforts to stop the pandemic are of critical concern, presenting a challenge to traditional modes of GBV service delivery.
This guidance note details the four priority areas that case management agencies will need to focus on in the coming days and months during COVID-19 for child protection.
This toolkit builds on Ugandan experience and lessons identifying, enrolling, supporting, and graduating vulnerable children and families out of program support.
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