Resources Database

This Training Manual is developed based on the Child Protection Working Group Interagency Guidelines for Case Management. The Facilitator’s Guide provides guidance on the key steps to take before, during and after training, including customizing the training to different contexts and audiences.

This five-day child protection case management training manual was developed to meet the needs of community child protection workers and other social workers working in tandem with the justice, health and law enforcement systems in Malawi.

To be used with:
Child Protection Case Management Framework
Child Protection Case Management Booklet

This Manual includes background information, standard operating procedures with documentation tools and job aids on case management. It aims to support social workers from the Ministry of Gender Equality and Child Welfare in Namibia in their daily work to effectively support vulnerable children and families with user-friendly guidance in case management. The last job aid is a manual on supportive supervision.

The booklet includes a number of child protection case management forms to be used in tandem with the Training Manual and Framework.

To be used with:
Child Protection Case Management Training Manual
Child Protection Case Management Framework

Training of Trainers workshop slides aim at familiarizing the audience with the strengthened Namibia Ministry of Gender Equality and Child Welfare case management system. Slides should be used in combination with the Operations Manual and Training Facilitator’s Guide developed by the Ministry of Gender Equality and Child Welfare of Namibia. 

This document is a guide to all trainers who will be training social workers on the use of the Case Management Operations Manual developed by the Ministry of Gender Equality and Child Welfare of Namibia.

This document is a short and easy-to-use guide that summarizes core principles for effective case management. It contains links to other useful resources relevant to the topic for direct service providers.

This framework promotes the case management approach prioritizing the support of clients to obtain long-term housing and addressing life circumstances that have led to homelessness and/or the risk of homelessness in South Australia.

This is a compilation of resources and new evidence for case management and supervision of humanitarian workers in responding to child protection situations.

A standard version of case management methodology for social service workers providing services to families and children in Moldova

This resource book aims to introduce the PDAK Child and Family Support Center as a childcare paradigm shift from institutionalization toward family-based and alternative care. It focuses on the strengthen of professional social workers in providing social services with the best interests of children and family in mind. Using a case management model, the workforce and government work together to protect children and deliver an effective child protection system.

This tool is a process guide for assessing and developing an integrated case management system in Eastern and Southern Africa.

Integrated community case management (iCCM) programs are expanding rapidly in many low– and middle–income countries, particularly in sub–Saharan Africa. This paper aims to synthesize lessons learned from recent experience developing and implementing systems for routine monitoring of large scale iCCM programs.

The Bantwana community-based case management model was designed by the Children First program (2008-2012). The project grew into an important national partnership between the World Education Inc./Bantwana, government ministries, funders and local implementing partners and further developed into the National Case Management System adopted by the Government of Zimbabwe. This case study documents this journey in Zimbabwe from a project pilot to a national system.

The Yekokeb Berhan project has been operating in Ethiopia since 2011 to reduce vulnerability among children and families affected by HIV and AIDS by strengthening supportive systems and structures to deliver essential services and increase resiliency.  This case study describes the coordinated care approach used by Yekokeb Berhan including a summary of each step and an explanation of the specific tools. The data collection, storage and use processes, which are designed to ensure local ownership, are also described.

4Children has prepared a series of case studies documenting the core components of the case management process within orphans and vulnerable children (OVC) programming and national child protection systems, in three different countries. These case studies aim to provide examples of how case management can be used to support work with vulnerable children and families affected by or living with HIV. The experiences, approaches, and tools used by the three different programs share some commonalities as well as challenges and lessons learned.

The SCORE project has been providing holistic services to vulnerable children and families in Uganda since 2011.  SCORE’s household case management approach facilitates enrolled households to progress out of extreme vulnerability and graduate from direct project support to self-sufficiency. This case study describes SCORE’s graduation model, processes for coordination with other case management systems and data collection, storage, and use.

Seven critical steps are outlined in the case management process to guide the case worker along the process from identifying vulnerable children to closing their cases.

This report reflects the evolution of the cash transfer program in Zimbabwe and impactupon child protection case management coordination.

The purpose of this study is to look at the level of understanding and practice of case management within Save the Children’s child protection programmes.