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State of the Social Service Workforce Reports

The Alliance produced its first annual State of the Social Service Workforce Report in 2015 to shed light on key social service workforce data and trends, showcase innovative and effective workforce strengthening initiatives, and highlight this fairly new area of focus. Reports have been subsequently released in 2016, 2017, 2018 and 2020 that include both qualitative and quantitative analyses of the workforce and make recommendations for future efforts to strengthen the workforce.

State of the Social Service Workforce Report 2020: Responding, Adapting and Innovating During COVID-19, and Beyond

Cover of State of the Social Service Workforce Report 2020

The 2020 State of the Social Service Workforce Report explores the key challenges social service organizations and workers have faced since the beginning of the COVID-19 pandemic and showcases how they have been able to adapt and innovate in response to such challenges. It further considers the wide-ranging health, social, psychological, and economic impacts and magnified structural inequalities that have resulted from the pandemic and it explores the lasting impact of the pandemic on organizations and workers and the way they work, including their future needs, their changing roles and the opportunities they now have to further innovate and raise awareness of their work.

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State of the Social Service Workforce Report 2018: Trends and Recommendations for Strengthening the Social Service Workforce 

2018 State of the Social Service Workforce ReportThe 2018 State of the Social Service Workforce Report includes a multi-country, four region review of the state of the social service workforce. Through Alliance-led mappings and assessments in three regions in collaboration with UNICEF, and information from mappings and assessments in a fourth region, this report consolidates trends and data and makes recommendations for better planning, development and support to the workforce. The report also makes connections to the Alliance's Call to Action for Strengthening the Social Service Workforce to Better Protect Children and Achieve the Sustainable Development Goals. The data and findings are intended to build the evidence base in support of advocacy efforts to gain government and stakeholder commitments for strengthening the social service workforce.

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State of the Social Service Workforce Report 2017: Stories of Workforce Efforts to Address Violence Against Children

2017 State of the Social Service Workforce ReportThe 2017 State of the Social Service Workforce Report highlights the many ways that the social service workforce positively impacts the lives of children and families affected by violence. The report includes qualitative analyses of survey data and a storytelling approach to provide insight into workers’ backgrounds, training, education, services provided and organizational factors to demonstrate the value of multidisciplinary approaches to addressing violence against children. Building on the findings from individual stories, this report also draws from the global evidence base on social service workforce strengthening to suggest practical interventions that might be used to strengthen the workforce and ultimately improve the lives of children and families. 

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State of the Social Service Workforce Report 2016: A Review of Five Years of Workforce Strengthening 

2016 State of the Social Service Workforce ReportThe 2016 State of the Social Service Workforce Report assesses the evolution of the social service workforce over the past five years by examining efforts to strengthen and diversify the workforce in eight countries. Since 2010, significant progress has occurred in terms of the introduction of policies and implementation of strategic plans to strengthen the social service workforce.  This report captures what has been accomplished and highlights areas for future intervention. 

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State of the Social Service Workforce Report 2015: A Multi-Country Review 

2015 State of the Social Service Workforce ReportThe 2015 State of the Social Service Workforce Report sheds light on key social service workforce data and trends in 2014, showcases innovative and effective workforce strengthening initiatives, and highlights the impact of a lack of data in this fairly new area of focus. This report was envisioned as a first step among many other global, regional, and national efforts to better describe, depict, and analyze efforts to strengthen the social service workforce. 

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