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Webinar: Developing Minimum Social Service Workforce Ratios and Costing the Social Service Workforce

In many countries, the number of trained and qualified social service workers is seriously inadequate to respond effectively to critical needs. There is, therefore, a need to convince decision makers that more robust and sustained investment in social service workforce planning and development is needed. Making this case is often hampered by the absence of a minimum ratio of social service workers per population and the inability to determine the level of investment required to meet and sustain the ratio. The Global Social Service Workforce Alliance has recently collaborated with UNICEF to develop guidance for developing a minimum social service workforce ratio and for calculating the costs of achieving and adequately resourcing that minimum ratio

This webinar—which took place during Social Service Workforce Week—explored the importance of making the investment case for the social service workforce and how the new guidance on ratios and costing can be used to build that case. 


  • Cornelius Williams, Director of Child Protection, UNICEF Programme Group
  • His Excellency Boros Samheng, Minister attached to the Prime Minister and Secretary of State of Ministry of Social Affairs, Veterans and Youth Rehabilitation, Royal Government of Cambodia
  • Natia Partskhaladze, Senior Technical Advisor, Global Social Service Workforce Alliance
  • Shar Kurtishi, Global Public Finance Management Innovation and Reform Consultant