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Community workers

2023 State of the Social Service Workforce Report: A Decade of Progress, A Future of Promise

The Social Welfare Workforce Strengthening Conference: Investing in Those Who Care for Children, held in Cape Town, South Africa in 2010, is often recognized as the launch of a global movement to strengthen the social service workforce and to develop stronger, more effective social service systems.

Disability Inclusive Child Protection Competency Framework for the Social Service Workforce

The Disability Inclusive Child Protection Competency Framework for the Social Service Workforce (DICP Competency Framework) presents the competencies needed by the social service workforce (SSW) for child protection to deliver their functions in disability-inclusive and accessible ways.

Guidelines on Communicating with Children and Young People - Recommendations from Care Experienced Persons in Care

The purpose of these guidelines is to support practitioners to develop messaging for children and young people that clearly communicates the intention to transition and the implications for children and young people in care. The guidelines seek to address challenges so that children and young...

Breaking the Cycle: Reclaiming Hope and Belonging for Youth Leaving Institutional Care in Uganda

This is a youth-led, accessible video series accompanied by a guidebook. It is designed to identify, address, and support the healing journey for children, young people, and youth in Uganda experiencing well-being and mental health adversity.

Community Mental Health Good Practice Guide: Inclusive Mental Health and Psychosocial Support (MHPSS) in Humanitarian Emergencies

This document provides guidance on inclusive MHPSS programming in humanitarian emergencies. It is designed to highlight essential frameworks and principles, and the need for robust and sustainable MHPSS programming, rather than to provide detailed MHPSS technical guidance.

Strengthening the Social Service Workforce as Part of the Recovery Process to Support a Transformed Care and Protection System for Children in Ukraine

On 26 April 2023, the Global Social Service Workforce Alliance and the Better Care Network (BCN) organized an event, under the auspices of the Ukraine Children’s Care Group, with child protection and care actors focused on strengthening the social service workforce as part of the recovery process...

The Inshuti z’Umuryango Stories from the Field: Elisa

This case study details how IZU Elisa supported a child-headed household in Kayonza district, Rwanda. The IZU programme was initiated in 2016 as an innovative approach to decentralising the child protection workforce to community-level, and the cadre now comprises the frontline of Rwanda’s child...

The Inshuti z’Umuryango Stories from the Field: Emmanuel and Genevieve

This case study details,how IZU Emmanuel and Genevieve supported a young person living with disabilities in Kamonyi district, Rwanda. The IZU programme was initiated in 2016 as an innovative approach to decentralising the child protection workforce to community-level, and the cadre now comprises...

The Inshuti z’Umuryango Stories from the Field: Immaculee and Naphtal

This case study details how IZU Immaculee and Naphtal help Laura to escape child labour and abuse in Musanze, Rwanda. The IZU programme was initiated in 2016 as an innovative approach to decentralising the child protection workforce to community-level, and the cadre now comprises the frontline of...

The Inshuti z’Umuryango: The Volunteers Helping Keep Children Safe in Rwanda (Results Brief)

The Government of Rwanda (GoR) is committed to ensuring that all children achieve their full potential in a safe and protective environment. A key element of this commitment is the ‘Inshuti z’Umuryango’ (IZU) or ‘Friends of the Family’ programme. IZU are a cadre of para-professional volunteers who...

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