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Community workers

Para Professionals in the Social Service Workforce: Guiding Principles, Functions and Competencies - 1st edition

This document from 2015 represents the initial work of the Global Social Service Workforce Alliance Interest Group on Para Professionals in the Social Service Workforce (IGPP).

Care Groups: Summary of the Child Survival Outcomes Achieved Using Volunteer CHWs in Resource-Constrained Settings

When implemented by strong international NGOs with adequate funding, Care Groups have been remarkably effective in increasing population coverage of key child survival interventions at a low cost.

Care Groups: An Innovative Community-Based Strategy for Improving Maternal, Neonatal & Child Health

New approaches are urgently needed that can be applied in settings with weak health systems and a scarcity of human resources for health. The Care Group approach uses facilitators, who are a lower-level cadre of paid workers, to work with groups of 12 or so volunteers (the Care Group), and each...

Professionalizing Under-Recognized Cadres to Strengthen Health Systems

Social service and supply chain personnel are two cadres of health workers that often lack support and a voice in the health system, hindering their education, career development and professional growth. Yet social service workers form a vital safety net for children and families made vulnerable by...

Developing and Strengthening Community Health Worker Programs at Scale

The CHW Reference Guide is designed for new CHW programs that are beginningthe planning process as well as for existing programs that are being strengthened or scaled up.

Strategic Partnering to Improve Community Health Worker Programming & Performance

There is robust evidence that community health workers (CHWs) in low- and middle-income (LMIC) countries can improve their clients’ health and well-being. The evidence on proven strategies to enhance and sustain CHW performance at scale, however, is limited. Nevertheless, CHW stakeholders need...

Factors Influencing the Career Choice and Retention of Community Mental Health Workers in Ghana

This study examines the views of stakeholders related to factors that influence career choices and retention of community mental health workers in Ghana. Those working in the field cited the positive reasons as well as challenges.

Impact of Health Systems Strengthening on Health

This report is a literature review that found that strengthening health services at the community-level, services integration and training the workforce to improve service delivery, including social services, has reduced mobidity and mortality and led to an uptick in healthy behaviors.

State of the Social Service Workforce 2015 Report - Executive Summary

This report is an executive summary of the State of the Social Service Workforce 2015 Report, which is a review of the workforce in 15 countries. The full report can be found here.

Community Caregivers: The Backbone for Accessible Care and Support

This report is the result of research undertaken in South Africa to review community and home-based care, especially in regards to HIV prevention, treatment, care and support. The research highlights the important roles played by caregivers in health promotion programs, counselling and testing,...

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