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A Voluntary European Quality Framework for Social Services

This voluntary European Quality Framework aims to develop a common understanding on the quality of social services within the EU by identifying quality principles that these services should fulfil. Moreover, by proposing a set of methodological guidelines, the Quality Framework will also help...

Guidelines to Strengthen the Social Service Workforce for Child Protection

These guidelines are informed by evidence of ‘what works’ and lessons learned in the field.

Integrating Health Care and Social Services for People with Serious Illness: Proceedings of a workshop

During a workshop proceeding, speakers examined the rationale for integration of health care and social services for people with serious illness, explored examples of innovative partnerships and collaborations that provide integrated services, and discussed the potential policy challenges and...

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

Policy Briefing - Implementing the Sustainable Development Agenda: The Role of Social Services

This policy brief aims to demonstrate how the social service workforce is vital to fulfillment of many of the 17 SDGs.

Implementing the Scottish Living Wage in Adult Social Care: An evaluation of the experiences of social care partners, and usefulness of Joint Guidance

This report presents the results of a qualitative study evaluating the introduction of the Scottish Living Wage to adult social care and impacts on recruitment and retention.

Human Resources for Health (HRH): Principles and Practices

This course is intended to orient learners to the basic principles and promising practices related to health workforce development and strengthening.

Supporting the Early Childhood Workforce at Scale: Community health workers and the expansion of first 1000 days services in South Africa

Well-supported para-professionals, including CHWs and other home visitors, can be effective partners in addressing health inequities, but training, skills and functions should be clarified and training aligned.

INSPIRE: Seven strategies for ending violence against children

INSPIRE: Seven strategies for ending violence against children is an evidence-based technical package to support countries in their efforts to prevent and respond to violence against children aged 0-17 years.

State of the Social Service Workforce in South Asia

This report describes policies, education, funding and support available to the workforce, and includes data available on the composition of the workforce in eight countries.

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