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Professional development

Using a Competency Model to Increase Frontline Supervisor Effectiveness in Child Welfare Agencies

This article highlights the connection of quality supervision to reductions in staff turnover, improving morale, and increasing job performance and commitment for child welfare workers.

A Manual for Comprehensive Supportive Supervision and Mentoring on HIV and AIDS Health Services

This manual is intended to define supportive supervision and mentoring, offer guidelines for setting up a national supportive supervision system and the structure of the system, and detail the mentoring process in the context of HIV and AIDS service delivery.

M'Lop Tapang Staff Supervision Policy and Guidelines

M’Lop Tapang recognizes that supervision is an essential component of quality social work services for children and families. This document is intended to define supervision that is available and ensure it is available to all social service workers for professional development, training and quality...

ASEAN Regional Workshop on Social Service Workforce Strengthening

An overview of global standards, current status of social work, legislation and policies that exist, financial needs and a declaration for next steps.

Coaching and Mentoring in Social Work - A review of the evidence

The findings in this report suggest that both coaching and mentoring have positive implications for social workers and the organisations within which they work. More research is needed to identify which models of coaching and mentoring are associated with the best outcomes for social workers,...

Multi-Country Review of the State of the Social Service Workforce in the Middle East and North Africa Region

Data from this review in eight countries is intended to guide and assist country-level action plans to strengthen the social service workforce.

Mapping Social Work Education in the West Africa Region: Movements toward indigenization in 12 countries’ training programs

This article presents the results of a systematic mapping of social work training programs in countries throughout West Africa, a region historically under‐represented in global discussions of the social welfare workforce. The research illuminates how social workers and related professionals are...

State of the Social Service Workforce Report 2018: Trends and Recommendations for Strengthening the Social Service Workforce

This 4th annual report consolidates trends and data from 32 countries to make recommendations for better planning, development and support to this frontline workforce.

Key Considerations in Establishing a National Association for Child and Youth Care Workers

These guidelines were produced by four national professional associations for child and youth care workers in Africa to encourage others to undertake a similar process in other countries toward professionalization, regulation and growth of child and youth care work. These guidelines provide an...

Guidelines to Strengthen the Social Service Workforce for Child Protection

These guidelines are informed by evidence of ‘what works’ and lessons learned in the field.

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