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Professional development

Models of Workforce Development

This paper provides a selection of models and approaches to workforce development that are of relevance to NSW non-government community sector (the sector). The intention is to provide a brief summary of existing options to assist us in developing a preferred model for the development of a...

From Supervision to Organisational Learning: A typology to integrate supervision, mentorship, consultation and coaching

Supervision is recognised as one of the major determinants of the quality of service to social work clients, the advancement of professional development and social workers’ level of job satisfaction. However, educational and supportive roles of supervisors have been constrained by administrative...

Supervision, Support and Mentoring Interventions For Health Practitioners in Rural and Remote Contexts: An integrative review and thematic synthesis of the literature to identify mechanisms for successful outcomes

This review includes 43 papers that evaluated support strategies for the rural and remote health workforce. Interventions were predominantly training and education programmes with limited evaluations of supervision and mentoring interventions.

Sustaining Tensions in Practice Supervision

This qualitative research assesses the impact of a new supervision policy at Wigan Social Services Department over the first year of phased implementation. Results of 40 staff interviews suggest that the major difficulties centered on the relationship between managerial and professional agendas and...

Changing the Focus of Social Work Supervision: Effects on client satisfaction and generalised contentment

This study examines the efficacy of client-centred supervision for improving client satisfaction in a community mental health team. Using supervision to ask questions about client problems and staff interventions in the context of client outcomes appears to increase staff use of basic communication...

Supervision and the Organisation: A survey of current practice

This resources aims to update best practice and shares survey responses regarding supervision for managing practice and addressing key needs to keep an organization informed by and about the direct work it undertakes.

Fostering Local Partnerships in Remote Management and High-threat Settings: Emerging lessons from child protection programming in Syria

This study documents lessons from child protection activities focusing on psychosocial interventions in southern and central Syria. Partnerships with local actors are at the core of remote management arrangements, and are the only viable option to deliver child protection interventions in many...

Enhanced Supervision Approaches: Landscape Analysis

Defined as “a broad set of supervisory interventions that improve provider performance through team-based learning approaches, including supportive supervision, the use of checklists, and in-person visits,” enhanced supervision is estimated to have the highest potential impact of all health systems...

Strengthening Supportive Supervision at the District Health Level in the Pacific

This health workforce management policy brief highlights the importance of supervision for health worker performance and achieving health development goals; however, the brief also notes that supportive supervision within health systems in the Pacific is rated poorly. The brief reviews the...

Support Supervision Guide for Orphans and Other Vulnerable Children Service Delivery

This guide aims to facilitate provision of technical support and quality assurance for OVC services and interventions in a comprehensive manner by different stakeholders. It is expected that the national ministry will use this tool to supervise Technical Services Originations (TSOs), local...

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