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Supervision

Motivations for entering volunteer service and factors affecting productivity: A mixed method survey of STEPS-OVC volunteer HIV caregivers in Zambia

This study was designed to examine the motivations of individuals volunteering as STEPS-OVC caregivers; to explore their experiences in service, including perceived barriers to carrying out their volunteer work and if, and how, their expectations for volunteering had been met or not; to assess...

Strengthening Supportive Supervision at the District Health Level in the Pacific: Health Workforce Management Policy Brief

This policy brief describes challenges of implementing supportive supervision within the health sector in the Pacific and provides recommendations for governments to overcome the current challenges.   It was produced by the Human Resources for Health Knowledge Hub, University of New South Wales.

Prevention of Professional Burn-out of Care Workers: Self-Care and Organizational Care

This document is a 2-day training module that is part of “Work For Care; Sexual and Domestic Violence During and After War, A Trainers’ Manual” produced by Admira Foundation.  Under circumstances of war and conflict, helping others may help to reduce our own feelings of helplessness in the face of...

Under Recognized Cadres of HRH in Africa - Professionalizing the Social Service Workforce

This document, a draft awaiting publication, provides an overview of the social service workforce (SSW) in Africa.  The first section describes the need for a strong SSW, defines the workforce broadly, and describes the functions that it provides. The next section examines the current status of the...

The National Child Welfare Workforce Institute Leadership Competency Framework

The purpose of the National Child Welfare Workforce Institute (NCWWI) is to build the capacity of the nation’s child welfare workforce and improve outcomes for children and families. The NCWWI focuses on activities that support the development of child welfare leaders in public, private, and tribal...

Learning and Living Leadership: A tool kit

The purpose of this tool kit is to enable emerging child welfare leaders to learn how to liveleadership through multiple activities that link to the child welfare leadership competencies detailed in the National Child Welfare Workforce Institute’s (NCWWI) Leadership Competency Model.

Leadership Academy for Middle Managers (LAMM): Coaching manual

The Leadership Academy for Middle Managers (LAMM) seeks to develop leadership skills for sustainable systems change to improve outcomes for children, youth, and families.

Leadership Academy for Middle Managers (LAMM): LAMM curriculum

The National Child Welfare Workforce Institute (NCWWI), through a cooperative agreement with the Children’s Bureau, developed a series of programs that supports the development of child welfare leaders with the goal of building the capacity of the nation’s child welfare workforce to promote...

Supervising Child Protective Services Caseworkers

This manual, Supervising Child Protective Services Caseworkers, provides the foundation for effective supervisory practice in child protective services (CPS). It describes the roles and responsibilities of the CPS supervisor, and it provides practice-oriented advice on how to carry out supervisory...

Staff Retention in Family Services Workbook 6 – Recruiting and Selecting the Right Staff in Child and Family Service

The purpose of this training and series of workbooks is to increase child and family service agencies’ effectiveness in developing and retaining their staff by applying information from research and best retention practices to their work. The foundation for this material is the important mission of...

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