Supervision

Multi-Country Review of the State of the Social Service Workforce in the Middle East and North Africa Region

Data from this review in eight countries is intended to guide and assist country-level action plans to strengthen the social service workforce.

Learning from Significant Case Reviews

This report presents the findings from analyses of 25 significant case reviews that concerned 44 children and young people, carried out by child protection committees in Scotland between 1 April 2015 and 31 March 2018. Twenty-two out of the 25 SCRs related to incidences of child abuse and/ or...

Integrating Social Protection and Early Childhood Development: Open trial of a family home-visiting intervention, Sugira Muryango

This study aimed to assess the feasibility and acceptability of a home-visiting intervention to promote early childhood development, improve parenting and shared decision-making, and reduce violence in impoverished Rwandan households.

Building on Promising Practices to Protect Children in Migration Across the European Union

This paper highlights five practices from within the EU, all of which illustrate promising responses to protecting children in migration. The practices include reception and care arrangements, procedural safeguards to support and assist children and ways to improve the identification of durable...

State of the Social Service Workforce Report 2018: Trends and Recommendations for Strengthening the Social Service Workforce

This 4th annual report consolidates trends and data from 32 countries to make recommendations for better planning, development and support to this frontline workforce.

Guidelines to Strengthen the Social Service Workforce for Child Protection

These guidelines are informed by evidence of ‘what works’ and lessons learned in the field.

Five Steps to a Stronger Child Welfare Workforce

This publication outlines five clear steps that child welfare agency leaders can take to build and maintain a strong, stable frontline workforce.

Child Neglect in Humanitarian Settings

The document highlights the importance of strengthening protective factors, including the provision of quality social services, to address child neglect.

Human Services Management Competencies

This document specifies and details competencies with performance indicators necessary to successfully manage human services organizations through the following four domains: Executive Leadership, Resource Management, Strategic Management and Community Collaboration. These domains and the...

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

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