Challenges Experienced by Child and Youth Care Workers in Child and Youth Care Centres Working with Children

This article explores the challenges of child and youth care workers (CYCWs) working with children in South Africa. This article reports on qualitative in-depth semi-structured interviews conducted with 16 CYCWs and the data were subjected to thematical analysis. The findings indicate that CYCWs involved in child welfare experience not only a lack of recognition but also conflict, overwork and other negative job characteristics that affect their caring responsibilities, given the complexity and demanding roles of working with children. The study addresses issues not discussed in the literature that affect CYCWs, including organisational and profession-related challenges. A lack of detailed information sharing with other human service professionals threatens the viability and sustainability of the professional care service and remains a challenge.