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Proposed Guidance for Costing the Social Service Workforce

Adequate investment in the social service workforce ensures that people in need can receive social services that are of sufficient quality to uphold their rights, promote their well-being and help them achieve their full potential.

Proposed Guidance on Developing Minimum Social Service Workforce Ratios

An adequately planned, developed, and supported social service workforce is critical to enable equitable access to social protection and basic social welfare for all, in both development and humanitarian contexts.

Beyond the Pandemic: Exploring social work ethics and values as a contribution to a new eco-social world

This report summarises the findings of an international project on the theme of ‘Beyond the pandemic: Exploring social work ethics and values as a contribution to a new eco-social world’. This was undertaken during March – July 2022 as a followon to an online survey on ethical challenges for social...

State of the Social Service Workforce Report 2022: The Vital Role of the Social Service Workforce in Humanitarian Contexts

In recent decades, escalating and protracted conflicts, natural disasters and extreme weather events often exacerbated by climate change, and major health emergencies, such as COVID-19, have resulted in rapid increases in the numbers of people and communities in need of emergency social assistance...

Caring in a Changing Climate: Centering Care Work in Climate Action

The global care crisis is being exacerbated by the global climate emergency, with interlocking impacts that threaten lives and livelihoods in all parts of the world. These impacts are particularly severe in resource-based economies and make everyday life difficult for people living with scarce...

Core Concepts and Principles of Effective Case Management: Approaches for the Social Service Workforce

This document represents the work of the Global Social Service Workforce Alliance Case Management Interest Group.

Towards psychosocial resilience and well-being: A framework to ensure a community-based and contextualised approach to Mental Health and Psychosocial Support intervention

Mental Health and Psychosocial (MHPSS) approaches and interventions have always been important for Terres des hommes and embedded in their programming. They have adopted a framework presented to respond better to the contexts in which they work. 

Caseworker's Handbook: Case Management for Reintegration of Children into Family- or Community-Based Care

This Handbook is a summarized, simplified version of the Case Worker’s Guidebook for Case 

The State of the Social Service Workforce 2020

The COVID-19 pandemic has placed great strain on the social service workforce. The virus and the measures adopted to contain it have required social service organizations and workers to reorganize the way they operate to ensure the health and well-being of the communities they serve. 

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