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Vision and Mission


The Global Social Service Workforce Alliance works toward a world in which a well-planned, developed and supported social service workforce engages people, structures and organizations to strengthen and build individual, child, family and community well-being and resilience.


Our mission is to promote and strengthen the social service workforce to provide services when and where they are most needed, alleviate poverty, challenge and reduce discrimination, promote social justice and human rights, and prevent and respond to violence and family separation. 

To achieve this, we work to build and channel the political will, actions, resources, and structures necessary for a social service workforce that is knowledgeable, capable, critically reflective, resilient and committed. 


We take a multifaceted approach to workforce strengthening, including strategies for planning, developing and supporting the workforce, in line with other system strengthening initiatives. In this, our key roles are to:

  • Serve as a convener for an inclusive, representative network of stakeholders including government organizations, civil society organizations, academic institutions, donor groups, professional associations and community practitioners to create a forum for discourse and collective learning.

  • Generate knowledge and build the evidence base for effective social service workforce strengthening by developing and sharing  research, resources, tools, models and best practices.

  • Build capacity of humanitarian and development actors to implement strategies to strengthen the social service workforce.

  • Promote effective advocacy and stimulate an active network of workforce strengthening advocates through information sharing, collaboration, and networking.