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Social Service Workers Mitigating the Impact of COVID-19

Nicole Brown's picture

A well-supported, appropriately equipped, empowered, and protected social service workforce is essential to mitigating the damaging effects of the COVID-19 pandemic. Social service workers can build on their existing strong ties to children, families, and communities to rapidly respond in ways that are effective.This page includes COVID-19 resources specific to mental health and psychosocial support,child protectioncase managementalternative caregender-based violenceservice provision to vulnerable populationsworking within communities and across sectorscommunications and key messages, and webinars and trainings.

Technical Note: Social Service Workforce Safety and Wellbeing during the COVID-19 Response

COVID Technical Note Cover Image

Our technical note Social Service Workforce Safety and Wellbeing during the COVID-19 Response provides guidance and recommended actions to support the social service workforce and empower them to safely serve children, families, and communities during the COVID-19 pandemic. The document is a collaboration between the Global Social Service Workforce Alliance, UNICEF, International Federation of Social Workers and Alliance for Children Protection in Humanitarian Action.

A webinar was held to review the technical note and learn from country-specific examples of how they are supporting the workforce by developing remote supervision, criteria for determining in-person or remote case management and advocacy strategies to government for workers to be protected and recognized as essential service providers. The full recording and presentations are now available for download

Mental health and psychosocial support (MHPSS) tools:

Child protection resources:

Case management resources:

Alternative care and separated children:

Gender-based violence:

Service provision to vulnerable populations:

Working within communities and across sectors:

Communications and key messages:

Webinars and Online Trainings

*We are updating this page as new resources are made available.