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Workplace Learning in the Contemporary Supervision Landscape: The Care of Supervision in a Social Service Organisation

The blurring of the boundaries and interconnectedness between learning and work are features worth exploring in the contemporary supervision landscape. Grounded on transitionexperiential learning theories, the study analysed a social service organisation as a context for learning and examined how this context facilitated or inhibited supervision learning experiences for first-time supervisors. It draws on the qualitative findings of thirteen in-depth interviews whose data were analysed using the thematic analysis. This study found that the transitioning of first-time supervisors into the new role took place through their active participation in an organisational context. It concludes with the notion that workplace learning is a context-specific and interactive process. The social service organisation, with its unique features, serves the purpose of providing an environment for learning, with first-time supervisors afforded the opportunity to learn within the context and through interaction with other role-players. In summary, the study recommends a need for fostering of communities of practice, designing and management of workplace learning programmes, and ensuring the creation of sustainable and healthy workplaces.

Mbongeni Shadrack Sithole
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Journal article - open access
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