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Planning

Human Services Management Competencies

This document specifies and details competencies with performance indicators necessary to successfully manage human services organizations through the following four domains: Executive Leadership, Resource Management, Strategic Management and Community Collaboration. These domains and the...

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

Identifying and Addressing Risk in the Implementation of Alternative Care Policies in Cambodia

Cambodia is moving forward with family-based alternative care initiatives that build on existing efforts to strengthen the child protection system.

Policy Briefing - Implementing the Sustainable Development Agenda: The Role of Social Services

This policy brief aims to demonstrate how the social service workforce is vital to fulfillment of many of the 17 SDGs.

Making Social Work Work

This report provides an overview of the role of professional social workers in relation to children without parental care (CWPC). It outlines the approaches to and the functions of social work across resource constrained countries. From this study the report provides a typology of the range of...

Exploring the Attributes and Practices of Alumni Associations that Advance Social Change

Through a multi-case study, this research explores how three higher education alumni associations organize to influence social change in Georgia, Ghana, and Mongolia. All organizations started as international scholarship program alumni associations, yet findings show they developed into social...

Family-Centered Casework Practice

A family-centered approach to casework practice involves helping families with children strengthen family functioning and address challenges that may threaten family stability. Focusing on strengths begins with the family assessment and should continue throughout the case planning and management...

How to Engage Care Leavers in Care Reform

This guidance was developed for anyone wanting to engage, collaborate or advocate for care leavers.

Prepare for Leaving Care: Practice guidance

This Practice Guidance has been developed mainly to inform and equip those who hold responsibility for supporting and guiding young people moving from care to adulthood and independence.

Service Providers as Champions for Non-Violent Childhoods

This guidance report reviews the experience of and lessons learned from service provision in social welfare, child protection and childcare, health care, education and law enforcement. It presents methods, tools and service models that have proven effective in preventing and responding to corporal...

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