Retention

Strengthening Child Welfare Supervision

This article highlights the steps four states within the United States have taken in supporting their supervisory staff and shares direct interviews with supervisors.

Building a Model and Framework for Child Welfare Supervision

Tasked with examining the responsibilities and needs of supervisory staff to develop an organizational framework to support effective child welfare supervision, authors developed this resource as a roadmap for agency leaders as they think through ways to build and sustain effective child welfare...

Using a Competency Model to Increase Frontline Supervisor Effectiveness in Child Welfare Agencies

This article highlights the connection of quality supervision to reductions in staff turnover, improving morale, and increasing job performance and commitment for child welfare workers.

Retention Enablers: Informing HIV Workforce Sustainability Planning - a case study from Uganda

A cross-sectional study was conducted to better understand the factors and motivations that enabled the transition and retention of health workers, and these findings can be applied to social service workers and other allied workforces.

Combining Training with Job Security to Improve the Quality of the Childcare Workforce

This country brief from the Philippines analyzes nationally supported training efforts to improve the knowledge and skills of personnel, as well as local efforts to address working conditions and job security.

Raising Concerns in the Workplace: Guidance for employers, social service workers and social work students

This guidance explains the difference between raising a concern and whistleblowing and when a person raising a concern qualifies for legal protection under whistleblowing law. The section for employers and managers gives guidance about how to deal with concerns and indicates what kind of culture,...

State of the Social Service Workforce 2018

This 4th annual report consolidates trends and data from 32 countries to make recommendations for better planning, development and support to this frontline workforce.

Five Steps to a Stronger Child Welfare Workforce

This publication outlines five clear steps that child welfare agency leaders can take to build and maintain a strong, stable frontline workforce.

WHO Guideline on Health Policy and System Support to Optimize Community Health Worker Programmes

This resource related to community health worker remuneration, training and education, data collection, certification, career ladder, supervision, offers best practices that can be replicated by social service workers and other community service providers. The data demonstrates that when all of...

Implementing the Scottish Living Wage in Adult Social Care: An evaluation of the experiences of social care partners, and usefulness of Joint Guidance

This report presents the results of a qualitative study evaluating the introduction of the Scottish Living Wage to adult social care and impacts on recruitment and retention.

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